The majority of our orders are for 'pick n mix'/single seeds. Seeds are sent with an equal portion off the original breeders packaging in clear airtight bags and clearly labeled with breeder and strain. This gives you total peace of mind that the seeds you receive are the seeds that you ordered. Orders are then packed in protective 'stealth' packaging.
All envelopes have only address details, a stamp and the bar code label for tracking. We do not write what the contents are or put our company name on the envelope.
All orders are sent out from our office in the UK via Royal Mail (www.royalmail.com).
- We send to all countries where it is legal to order seeds. In regards to other countries that do not make their laws on these matters quite so clear we advise you (the customer) as a matter of urgency to make inquiries about the regulations to which you are subject as we will not be held responsible for any legal problems if we send seeds to you. It is YOUR responsibility to follow your countries laws. We cannot be expected to know the laws of every country worldwide. Do not break the law.
Delivery times vary largely around the world according to your national postal service, ours and the relationship between them.
- Orders sent to Europe normally arrive between 3 and 14 working days.
- Orders sent Worldwide normally arrive between 5 and 25 working days. (Australia 8-30 days depending on location)
- UK orders normally arrive between 1 and 3 days.
Please do not contact us asking where your parcel is before the estimated delivery time has passed.
You may return unopened items within 7 days of delivery for a product exchange, ONLY if the return is a result of our error (you received an incorrect item from the one you ordered). We cannot enter discussions regarding non germination etc or offer a refund/exchange for such reasons as it is illegal to germinate cannabis seeds in most countries
All other sales are final & no refund or exchange is offered.
We cannot accept ANY liability for items confiscated by any customs dept during shipping as it is your responsibilty to ensure you follow your local & national laws
READ carefully if you need to return an incorrect order:
If you need to return an item, simply login to your account on our website, view your order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail when your returned item is received and processed & we have resent the correct item.